Astroneer doesn't work


Corus
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Hello,
I bought Astroneer a few days ago, via Steam and immediately I encountered the problem that it does not start.
Or rather, when the menu loads, it shows the planets spinning for hours (I scored something like 8-9 hours of gameplay in this way, without even picking up the joypad).
The following are the characteristics of the PC:

Laptop hp (Don't remember the model)
Processor: AMD E-29000e RADEON R2, 4 COMPUTE CORES 2C+2G  1.50GHz
RAM: 4,00 GB (3 GB usable) + 4 RapidBoost from USB
System: OS 64 bit, processor based on x64

Put simply, every time I have to use the Resource Manager and it tells me that Astroneer is not responding.
I would put screens on it, but I don't know how to do it.
If you have any advice, I would be grateful for the help, because I tried Astroneer for Xbox and it was a great experience.

With love

M

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6 hours ago, SES_Gina said:

L'errore di caricamento si verifica solo quando provi ad aprire il salvataggio?

Nope. Basically I start the game and before the menu comes, it crashes there.
No save, no new game, no exosuit selection.
I am also considering changing computers, but I don't really want to spend more if the problem is solvable.

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Verify that your hardware is all up to date, including Windows and your video drivers.  If it's still having problems after that, email your DxDiag to Support@SystemEra.net and include that you're playing on Steam and the other details you've shared here about when it crashes.  

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