I am unable to open the game.

Fernando Muniz

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when I click to start the astroneer, the load screen simply does not appear and it crashes before opening, I am not sure if the problem is with my computer, so much so that I have the game since early access, but if it is a problem with the game, I ask you to correct it, because I support the game very much and I like it very much.
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  • 2 weeks later...

Hey @Fernando Muniz, sorry to hear you're having trouble with your game.  I have a few things you might want to try, and if these aren't successful I'll ask you to send some info to us via email so we can not only dig a little deeper but also better log and track the issue you're experiencing.

If you don't have success with these troubleshooting items, then please email us and include your DxDiag file.


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