I am unable to open the game.


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when I click to start the astroneer, the load screen simply does not appear and it crashes before opening, I am not sure if the problem is with my computer, so much so that I have the game since early access, but if it is a problem with the game, I ask you to correct it, because I support the game very much and I like it very much.
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  • 2 weeks later...

Hey @Fernando Muniz, sorry to hear you're having trouble with your game.  I have a few things you might want to try, and if these aren't successful I'll ask you to send some info to us via email so we can not only dig a little deeper but also better log and track the issue you're experiencing.

If you don't have success with these troubleshooting items, then please email us and include your DxDiag file.

Support@SystemEra.net 

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