Zabcheckmate

1.11.62.0 - Steam - Crash to Desktop

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My game crashes to desktop pretty frequently, at least every fifteen minutes. The error I receive always appears to be the following:

 

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff

0x00000000035EACF4 d3d11.dll!UnknownFunction []
0x000000005F09FE8A Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005F0A1334 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005F4F1C20 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005F3FA587 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005EB81E9E Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005EB8209E Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005F5051F6 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005F505288 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005EC67597 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000005EC60257 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000008BD7BD4 KERNEL32.DLL!UnknownFunction []
0x000000000A08CE51 ntdll.dll!UnknownFunction []
0x000000000A08CE51 ntdll.dll!UnknownFunction []

My specs are:

  • OS: Windows 10 Home x64 | 10.0 | Build 18363
  • CPU: Intel i5-6600k CPU @ 3.50GHz (4 CPUs)
  • GPU: NVIDIA GeForce GTX 970
  • RAM: Corsair 2x16GB DDR4 3000Hz 
  • Drive: Samsung SSD 970 Pro 512 GB

 

I've attached the log dumps and my DxDiag info.

 

unreal-v0-2020.04.24-02.13.23.dmp

unreal-v0-2020.04.24-02.26.51.dmp

unreal-v0-2020.04.24-01.33.52.dmp

unreal-v0-2020.04.24-01.49.07.dmp

unreal-v0-2020.04.24-01.51.30.dmp

unreal-v0-2020.04.24-01.56.41.dmp

DxDiag.txt

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Bumping  have nearly an identical issue on Steam PC but with a different memory address, when connecting to my friend's coop server I am booted every 30 minutes or so with this error, at which point any addons I have appear to be deleted from my body.  Any word on what we can do to remedy?

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000008

...

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Posted (edited)

#metoo

Quote

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x803a0008

0x0000000094822A0C Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000094828815 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000009482345F Astro-Win64-Shipping.exe!UnknownFunction []
0x000000009481A026 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000009482345F Astro-Win64-Shipping.exe!UnknownFunction []
0x000000009471B0B4 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000948232E0 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000095291B44 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000941B9663 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000009429D1B3 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000009471B0B4 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000948232E0 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000956FC7E7 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000095441544 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000095459E77 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000955EC857 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000095F5A3FE Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000956D148D Astro-Win64-Shipping.exe!UnknownFunction []
0x000000009493CAE3 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000955778DC Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000954A1298 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000009423141E Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000941A71C9 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000941AE70C Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000941AE76A Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000941B4C26 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000963915C7 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000004CF67BD4 KERNEL32.DLL!UnknownFunction []
0x000000004E2ECE51 ntdll.dll!UnknownFunction []
0x000000004E2ECE51 ntdll.dll!UnknownFunction []
 

 

Quote

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff

0x00000000BFF272BB Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C002E942 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C003B4F9 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0032A38 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0038815 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C003345F Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C002A026 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C003345F Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BFF2B0B4 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C00332E0 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0AA1B44 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BF9C9663 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BFAAD1B3 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BFF2B0B4 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C00332E0 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0F0C7E7 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0C51544 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0C69E77 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0DFC857 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C176A3FE Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0EE148D Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C014CAE3 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0D878DC Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C0CB1298 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BFA4141E Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BF9B71C9 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BF9BE70C Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BF9BE76A Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000BF9C4C26 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000C1BA15C7 Astro-Win64-Shipping.exe!UnknownFunction []
0x000000004CF67BD4 KERNEL32.DLL!UnknownFunction []
0x000000004E2ECE51 ntdll.dll!UnknownFunction []
0x000000004E2ECE51 ntdll.dll!UnknownFunction []
 

 

DxDiag.txt

unreal-v0-2020.04.25-11.17.49.dmp

unreal-v0-2020.04.25-11.41.38.dmp

Edited by TmRNL

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I do sometimes get different errors as well: 

Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x5e480000

0x0000000098831B99 Astro-Win64-Shipping.exe!UnknownFunction []
0x00000000988230E0 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000098823940 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000097F71D05 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000097F72168 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000097F773FC Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000098057597 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000098050257 Astro-Win64-Shipping.exe!UnknownFunction []
0x0000000076FD7BD4 KERNEL32.DLL!UnknownFunction []
0x0000000078F4CE51 ntdll.dll!UnknownFunction []
0x0000000078F4CE51 ntdll.dll!UnknownFunction []

So far I've tried restarting my computer, updating my graphics drivers, and updating Windows. I'm going to try uninstalling and reinstalling the game and starting a new save next. 

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Are you guys playing together as well? Or just solo?

I'm joining a friend

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1 hour ago, Zabcheckmate said:

I've tried updating my graphics drivers, and updating Windows. I'm going to try uninstalling and reinstalling the game and starting a new save next. 

Uninstalling / reinstalling had no effect. I lasted about 35 minutes on a new save and got a different error, so I'm not sure if this is a different issue or just the same one. The new error was just: 

Fatal error!

With no further documentation. Here are a few more log files. It doesn't appear that one was created for my most recent crash.

unreal-v0-2020.04.25-05.38.47.dmp

unreal-v0-2020.04.25-05.59.54.dmp

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This is only when I'm joining my friend's session, he will also be booted if he sends me the save file and I join his session.

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I've been corresponding with someone at SystemEra support about this. So far, the only thing that has worked has been both reverting to a previous build of Windows 10 from before the 4/24 update and reinstalling the game. Since doing that I've probably gotten in a few hours without any of the same bug (though I did get a BSOD that may be unrelated). If you're seeing this issue too, I'd try: 

1) Uninstall and reinstall the game, then see if you keep getting this error.

2) Then revert to the earlier version of windows (see here for details: https://www.howtogeek.com/235474/how-to-roll-back-builds-and-uninstall-updates-on-windows-10/), then see if you keep getting the error.

3) Then uninstall and reinstall the game, again, and check if you keep getting the error.

Please post your results so I can see if this solves the issue.

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