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Can't see symbols on gateway portal

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Now I'm not entirely sure if I'm the one with the broken game, or if my mates are, but they keep telling me that when they use the gateway portal, they cannot see any of the symbols or info boxes when they hover over the bright and dim nodes for teleporting, whereas I can. We are all currently playing the newest release (the one with the LEM on Desolo) and I seem to be the only one who can see the info windows. I have no idea what's going on so any explanation would be helpful, thanks.

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