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I have the same problem. I tought it was a resolution problem because it's in 4K, but even in full hd or window mode it's not working.

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Write an e-mail to the era system, with a full description of the error, platform, and evidence of the type of recording. Maybe they can fix it before the summer upgrade.

You have an example in the forum.

https://forum.systemera.net/topic/10167-example-report-version-platform-summary/

Mailbox:<support@systemera.net>

If you are looking for more opportunities to contact the era system, here is a link to the page, and answers to frequently asked questions.

https://astroneer.space/support/

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