tesimo

can only play 15-20 min on pc

Recommended Posts

i can only play for about 15-20 mins before the game locks up. last time i was able to "play" was 1.0.4, ever since its been unplayable. ive looked for crash logs to submit but none are generated. the folder is there but no files in it.

 

system specs

win 10(1809 w/ KB4482887 update,build 17763.348)

intel i7-9700k@4.9

geforce gtx 1080 Ti

64GB ram

samsung 860 dds

Share this post


Link to post
Share on other sites

UPDATE

went back to 1.0.7, and can play for 45-90 min with out it crashing.  still no crash logs, but i was monitoring my memory. while playing its around 6-7 GB, as soon as it locks up it jumps to 15 GB, stay locked up (music playing) to 27 GB and the game crashes back to desktop w/ no error message. i know i said above that 1.0.4 was the last playable but i didn't play between 1.0.4 and 1.0.9. ill keep going back and keep y'all updated

Share this post


Link to post
Share on other sites

I had this issue as well. In my case, it turns out its at least somewhat related to how windows handles the power and data transmission settings to the SSD (or in this case NvME?) which forces the drivers to reset, which causes a pagefile reset, which with a large amount of RAM (anything over 8 GB) caused my game to crash. So I can at least give you some good pointers to look into. 

1) Open up windows task manager. (Right click on the task bar, and from the menu, click Task Manager) If you don't see  any program details other then just names, click the more details down arrow.

2.) Click on the performance tab, and click on the disk that has the game installed. This will show the percentage that a disk is being accessed. It should show up as a moving graph in the right pane.

3.) Start the game, and play as usual. When/if the game crashes, check to see if the disk usage is maxed out. 

I don't want to go into many more details, but this is a good place to start! If your drive is maxed out, there are a few different resources I can point you at, but they are very technical. I just hope that maybe we can help the devs get this bug fixed! ( I dont know if its with just this game, or if its a windows thing.... could be either, or both! )

Share this post


Link to post
Share on other sites

Skidd23 thanks for the reply.  the drive the game is on gets as high as 44% when game crashes. i update ssd firmware, went back to 1.0.9 plated for 30 min no problem, granted this was on a fresh restart. im hoping it was just that simple, fingers crossed, ill use the pc as normal and try to play again and see what happens.

Share this post


Link to post
Share on other sites

oh! I forgot to ask, does your machine have multiple drives? cause I may have my drives spit out on my settings. anyways, windows aggregates it total drive percentage. like if you have 2 drives and one is maxed out, windows will report that 50% of the drives are used, or 33% if you have 3, ect. I have 3, so that stat was a bit deceiving. anyways, hope your fix works! :D

Share this post


Link to post
Share on other sites

finally got a crash report. sent to support. not sure how to post it here?

Share this post


Link to post
Share on other sites

if at all curious this is the latest crash report

KEY_VALUES_STRING: 1

    Key  : Timeline.Process.Start.DeltaSec
    Value: 570


PROCESSES_ANALYSIS: 1

SERVICE_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1

Timeline: !analyze.Start
    Name: <blank>
    Time: 2019-03-17T22:22:38.57Z
    Diff: 1126057 mSec

Timeline: Dump.Current
    Name: <blank>
    Time: 2019-03-17T22:03:52.0Z
    Diff: 0 mSec

Timeline: Process.Start
    Name: <blank>
    Time: 2019-03-17T21:54:22.0Z
    Diff: 570000 mSec


DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT:  (.ecxr)
rax=0000000000000000 rbx=0000000000000400 rcx=0000000000000000
rdx=0000000000000000 rsi=0000005e004cbf50 rdi=0000000000000000
rip=00007ffe714e9149 rsp=0000005e004cbe40 rbp=00007ff6e264fde8
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=0000000000000000 r12=00000000ffffffff r13=0000000000000000
r14=00007ff6e23f67c0 r15=000001a23d3ceda0
iopl=0         nv up ei pl nz na po nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000206
KERNELBASE!RaiseException+0x69:
00007ffe`714e9149 0f1f440000      nop     dword ptr [rax+rax]
Resetting default scope

FAULTING_IP: 
KERNELBASE!RaiseException+69
00007ffe`714e9149 0f1f440000      nop     dword ptr [rax+rax]

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007ffe714e9149 (KERNELBASE!RaiseException+0x0000000000000069)
   ExceptionCode: 00000001
  ExceptionFlags: 00000000
NumberParameters: 0

DEFAULT_BUCKET_ID:  APPLICATION_FAULT

PROCESS_NAME:  Astro-Win64-Shipping.exe

ERROR_CODE: (NTSTATUS) 0x1 - STATUS_WAIT_1

EXCEPTION_CODE: (Win32) 0x1 (1) - Incorrect function.

EXCEPTION_CODE_STR:  1

WATSON_BKT_PROCSTAMP:  5c86b2da

WATSON_BKT_PROCVER:  4.18.2.0

PROCESS_VER_PRODUCT:  Unreal Engine

WATSON_BKT_MODULE:  KERNELBASE.dll

WATSON_BKT_MODSTAMP:  d620e319

WATSON_BKT_MODOFFSET:  39149

WATSON_BKT_MODVER:  6.2.17763.348

MODULE_VER_PRODUCT:  Microsoft® Windows® Operating System

BUILD_VERSION_STRING:  17763.1.amd64fre.rs5_release.180914-1434

MODLIST_WITH_TSCHKSUM_HASH:  5d81343604fa5dbd90a11c092847be40cdaa5775

MODLIST_SHA1_HASH:  f3b87de3c6b03362176cae15019933f34767bfc8

DUMP_FLAGS:  0

DUMP_TYPE:  2

ANALYSIS_SESSION_HOST:  DESKTOP-4S3H8BJ

ANALYSIS_SESSION_TIME:  03-17-2019 15:22:38.0057

ANALYSIS_VERSION: 10.0.18317.1001 amd64fre

THREAD_ATTRIBUTES: 
BUGCHECK_STR:  APPLICATION_FAULT

PRIMARY_PROBLEM_CLASS:  APPLICATION_FAULT

PROBLEM_CLASSES: 

    ID:     [0n320]
    Type:   [APPLICATION_FAULT]
    Class:  Primary
    Scope:  DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
            BUCKET_ID
    Name:   Add
    Data:   Omit
    PID:    [Unspecified]
    TID:    [Unspecified]
    Frame:  [0]

LAST_CONTROL_TRANSFER:  from 00007ff6df10635b to 00007ffe714e9149

STACK_TEXT:  
0000005e`004cbe40 00007ff6`df10635b : 00000000`00000000 0000005e`004cc136 00000001`00000001 00000000`00000400 : KERNELBASE!RaiseException+0x69
0000005e`004cbf20 00007ff6`df0d50f9 : 0000005e`004cc3f0 00007ff6`e1177eb0 0000005e`004cc510 0000005e`004cc3f0 : Astro_Win64_Shipping!TetherNetworkSingleton::TetherNetworkSingleton+0x19f6ab
0000005e`004cc3b0 00007ff6`df057af1 : 00000000`00000000 00000000`00000000 00007ff6`e1137ec0 00007ff6`e1137fe0 : Astro_Win64_Shipping!TetherNetworkSingleton::TetherNetworkSingleton+0x16e449
0000005e`004ced50 00007ff6`df07d74d : 000001a2`7e15f0a0 00000000`00400000 000001a2`7e15e820 00000000`00000000 : Astro_Win64_Shipping!TetherNetworkSingleton::TetherNetworkSingleton+0xf0e41
0000005e`004cee10 00007ff6`df07f0a6 : 00000000`00000000 000001a2`7e15f0a0 00000000`00400000 00000000`00000000 : Astro_Win64_Shipping!TetherNetworkSingleton::TetherNetworkSingleton+0x116a9d
0000005e`004cee90 00007ff6`df07edf5 : 00000000`00000000 00000000`00000f00 000001a2`a39e0040 00000000`003fc000 : Astro_Win64_Shipping!TetherNetworkSingleton::TetherNetworkSingleton+0x1183f6
0000005e`004cef00 00007ff6`deda44d9 : 00000000`00400000 00000000`00000f00 000001a2`5383e890 00007ff6`e0b8e28f : Astro_Win64_Shipping!TetherNetworkSingleton::TetherNetworkSingleton+0x118145
0000005e`004cef50 00007ff6`e0b96559 : 00000000`003fc000 00000000`00000001 00007ffe`00000000 ffffffff`fffffffe : Astro_Win64_Shipping!AK::SoundEngine::StartProfilerCapture+0x4f4d9
0000005e`004cef80 00007ff6`e0b9565c : 00000000`003fc000 000001a2`3eff1740 000001a2`a39e0040 000001a2`3eff4150 : Astro_Win64_Shipping!opus_repacketizer_out_range+0x194c39
0000005e`004cefc0 00007ff6`e0b935e0 : 00000000`00000000 000001a2`3eff41f0 000001a2`010289a0 00000000`00051763 : Astro_Win64_Shipping!opus_repacketizer_out_range+0x193d3c
0000005e`004cf060 00007ff6`e0b91105 : 00000000`00000000 000001a2`25e16740 00000000`00000000 000001a2`2605ebb0 : Astro_Win64_Shipping!opus_repacketizer_out_range+0x191cc0
0000005e`004cf0a0 00007ff6`e0b972d4 : 000001a2`69eb8300 0000005e`004cf1e9 00000000`00000000 00000000`00051763 : Astro_Win64_Shipping!opus_repacketizer_out_range+0x18f7e5
0000005e`004cf0f0 00007ffe`44040649 : 000001a2`69eb8300 00000000`00000000 00007ffe`4b2ed4b0 0000005e`004cf1e9 : Astro_Win64_Shipping!opus_repacketizer_out_range+0x1959b4
0000005e`004cf130 00007ffe`44040b5c : 00007ffe`4b2ed4b0 00007ffe`4b2ed4b0 000001a2`2605eb40 00000000`00000000 : mfcore!MFCreateAudioRenderer+0x20fb9
0000005e`004cf250 00007ffe`44040a40 : 000001a2`01028800 000001a2`2d1188c0 000001a2`01028800 00007ffe`59d12eda : mfcore!MFCreateAudioRenderer+0x214cc
0000005e`004cf2b0 00007ffe`59d11d07 : 000001a2`2c2a9dc0 000001a2`01028960 000001a2`01028960 000001a2`01027c50 : mfcore!MFCreateAudioRenderer+0x213b0
0000005e`004cf2e0 00007ffe`59d11af6 : 00000000`00000000 000001a2`00000000 0000005e`00000000 000001a2`00000001 : RTWorkQ!CSerialWorkQueue::ProcessNextItem+0x197
0000005e`004cf390 00007ffe`59d18f4d : 000001a2`2d1188c0 00000000`00000000 000001a2`01027c50 000001a2`010b4600 : RTWorkQ!CSerialWorkQueue::QueueItem::OnWorkItemAsyncCallback::Invoke+0x96
0000005e`004cf3d0 00007ffe`74ba4d90 : 000001a2`9fa12dc0 00000000`00000000 000001a2`9fa12e88 000001a2`9fa21a50 : RTWorkQ!ThreadPoolWorkCallback+0xbd
0000005e`004cf450 00007ffe`74b905c4 : 000001a2`11e19118 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!TppWorkpExecuteCallback+0x130
0000005e`004cf4a0 00007ffe`746b81f4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!TppWorkerThread+0x644
0000005e`004cf790 00007ffe`74baa251 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
0000005e`004cf7c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


THREAD_SHA1_HASH_MOD_FUNC:  1d1fb5a0ed1d04ad427246996503b3c9bd5b7dcf

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  d7a0e38cb34a6d6669712eff72d01d77d7cc481b

THREAD_SHA1_HASH_MOD:  c167755724baff412f8fa9a63dfaa9e40a01bb79

FOLLOWUP_IP: 
Astro_Win64_Shipping!TetherNetworkSingleton::TetherNetworkSingleton+19f6ab
00007ff6`df10635b 2e8e24c7        mov     fs,word ptr cs:[rdi+rax*8]

FAULT_INSTR_CODE:  c7248e2e

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  astro_win64_shipping!TetherNetworkSingleton::TetherNetworkSingleton+19f6ab

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Astro_Win64_Shipping

IMAGE_NAME:  Astro-Win64-Shipping.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  5c86b2da

STACK_COMMAND:  ~74s ; .ecxr ; kb

FAILURE_BUCKET_ID:  APPLICATION_FAULT_1_Astro-Win64-Shipping.exe!TetherNetworkSingleton::TetherNetworkSingleton

BUCKET_ID:  APPLICATION_FAULT_astro_win64_shipping!TetherNetworkSingleton::TetherNetworkSingleton+19f6ab

FAILURE_EXCEPTION_CODE:  1

FAILURE_IMAGE_NAME:  Astro-Win64-Shipping.exe

BUCKET_ID_IMAGE_STR:  Astro-Win64-Shipping.exe

FAILURE_MODULE_NAME:  Astro_Win64_Shipping

BUCKET_ID_MODULE_STR:  Astro_Win64_Shipping

FAILURE_FUNCTION_NAME:  TetherNetworkSingleton::TetherNetworkSingleton

BUCKET_ID_FUNCTION_STR:  TetherNetworkSingleton::TetherNetworkSingleton

BUCKET_ID_OFFSET:  19f6ab

BUCKET_ID_MODTIMEDATESTAMP:  5c86b2da

BUCKET_ID_MODCHECKSUM:  428e5fe

BUCKET_ID_MODVER_STR:  4.18.2.0

BUCKET_ID_PREFIX_STR:  APPLICATION_FAULT_

FAILURE_PROBLEM_CLASS:  APPLICATION_FAULT

FAILURE_SYMBOL_NAME:  Astro-Win64-Shipping.exe!TetherNetworkSingleton::TetherNetworkSingleton

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/Astro-Win64-Shipping.exe/4.18.2.0/5c86b2da/KERNELBASE.dll/6.2.17763.348/d620e319/1/00039149.htm?Retriage=1

TARGET_TIME:  2019-03-17T22:03:52.000Z

OSBUILD:  17763

OSSERVICEPACK:  379

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  256

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  unknown_date

BUILDDATESTAMP_STR:  180914-1434

BUILDLAB_STR:  rs5_release

BUILDOSVER_STR:  10.0.17763.1.amd64fre.rs5_release.180914-1434

ANALYSIS_SESSION_ELAPSED_TIME:  4d89

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:application_fault_1_astro-win64-shipping.exe!tethernetworksingleton::tethernetworksingleton

FAILURE_ID_HASH:  {25f37f84-df26-28a8-49e2-28cd831c9744}

Followup:     MachineOwner
---------

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now