paarsand

Crash during gameplay

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Suddenly and unmotivated the game freezes. 

I can reproduce the crash, but it often happens while running. I can run the same stretch 3-4 times to collect resources and suddenly the game stops.

My computer stops "loading" and in task manager the cpu and memory useage of the game almost goes to zero.

 

Only way to exit is to force the process to cancel.

 

This happens every time, around 4-6 minutes of playtime.

 

My machine is an acer laptop with an i5-6200 and GTX 950M, 8gb memory and SSD.

The game runs ok, in between the lagspikes from loading new sections of the planet.

 

I can gladly upload crashlogs if you tell me how, though i'm not shure the game even creates them with this kind of crash. i can also create a youtube video, but the game just totally freezes like the process is dying completely.

Edited by paarsand

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A similar problem. =)
The computer meets the requirements.
All libraries, such as: DierectX, Visual C++, NET Framevork, drivers updated.

Edited by Sempai_77

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Same thing...... but after sometimes i can play more like before i played like 3-2 min now i can play like 10-15m and then freees

 

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3 minutes ago, Sempai_77 said:

I noticed that it happens during the move when loaded world.

Yeah...

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Guys, I dont know if it is the final solution but I installed the DirectX.exe from the Astroneer Folder(Astroneer->_CommonRedist->DirectX->Jun2010->DXSETUP.exe) and now it works for more than 20 minutes which is absolutely different to the other tries before. Please try it out and write me if it works for you too.

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This directx trick does nothing for me

Tried to force the game to use my 520M intel card, but that does nothing :| 

This is freaking me out, the game works great, but suddenly it freezes! :(

 

Please acknowledge this error devs, so i know that you are aware of it, since i cannot send you logfiles. 

My friend that i'm playing with is having no problems at all.

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Hi guys,

This isn't a crash, the game's frame rate drops so low that it appears frozen, and it appears to be some bad interaction with particular users' hardware configuration. To help us track the issue, please send us your full system diagnostics reports produced by the "DxDiag" tool. This tool comes with all versions of windows since Vista. Simply run the app, and click the "Save All Information" button, then send us the text file output to support@systemera.net. This issue is a top priority for us.

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21 minutes ago, gekkobear said:

Attaching DXDiag.  same issue.

 -nosound and/or killing Realtek HD Audio Manager process got me form 1 to 5 minutes or so; but still freezing regularly.

DxDiag.txt

Send it to their email so they see it easier, we need this fixed as soon as possible :)

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I looked Update!
I start the game, 10 minutes - Freeze
Once again, the game started, 20 minutes - Freeze
And as always, the most interesting place ...
Nothing changed..... =(

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