Recommended Posts

Hello all,

I have just experienced my game freezing, where the screen froze with a continuous buzzing background noise but I was still able to access my Xbox's dashboard and navigate without a problem. After I tested that out the game automatically closed itself out and sent me back to the dashboard. I hit the start button on Astroneer and closed it. I waited a minute or two and tried to open it back up. The title picture of Astroneer would stay and up then it would crash out, automatically bringing me back to the dashboard and gave me an error code (which unfortunately I did not write down). After that I closed it again and attempted to play another game. As soon as I clicked on a different game, my screen kept changing colors (different shades of grey). This is when I began to worry because I have never experienced this problem before. I attempted to dashboard by pressing the Xbox button but nothing happened. I couldn't hear or see anything but my Xbox and controller were still on. No matter what I did, I was only able to hold down my Xbox button and access, "shut down" or "turn controller off" options. So naturally I tried to turn my console off, but it wouldn't. My consoles light began to flash and my controller was still on. I had to power cycle it in order for it to work properly again. As I said before, I have never experienced these issues before and my Xbox is still fairly new (3 months). I believe the issues stated above occurred because of the game freezing and automatically shutting down. Not only did change video and audio settings but also caused issues with other games and the dashboard. I hope I was able to explain this well enough with enough detail for others to understand. I just purchased this game today because I tried the trial and thought it was an outgoing, adventurous game. I still do but I am now worried what will happen if this issue occurs again. Has anyone else experienced a major system issue or game issue similar to this magnitude? If so, how did you fix it? What did you do? I am going to attempt to reinstall the game hoping that will fix/prevent further issues. 

Link to post
Share on other sites

Hey! 

Thanks for the info, I think you are probably right about the game crashing and causing the lockup. I have had this happen with other games at the dashboard, esp with that nasty repeating sound. I think a fresh install would probably do you good!

Link to post
Share on other sites

Hey Staymighty,

Thanks for the quick reply! I reinstalled the game last night and hopefully that fixes the issue. If anything I'll repost and try to take pictures of the error code that comes up and what my screen and Xbox looks like 

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

×   Your link has been automatically embedded.   Display as a link instead